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Account Manager in iGaming

Train for a real Account Manager role in iGaming — not just learn about it.
Hirexel iGaming Factory prepares specialists with job-ready skills, real workflows,
and industry standards used by iGaming companies worldwide.

Build Partnerships
Industry-Focused Training
Real iGaming roles and real workflows

Practice-Based Learning
Hands-on tasks, cases, and real scenarios
Revenue Growth
Key Partners
Built by Practitioners
Active iGaming professionals
Career-Oriented Paths
Skills you can use on the job
Speed & Relevance
What the market needs — right now
What You Can Learn at Hirexel iGaming Factory
  • You’re in the right place if you:
    Want to work with big partners and real money, not small tasks
    Feel stuck between “I know things” and “I’m ready for a real role”
    Want a clear path, not endless learning are serious about building a career in iGaming
  • And probably not for you if:
    You’re just curious and not ready to commit
    You want theory without responsibility
    You’re looking for shortcuts instead of real skills
A SMART WAY INTO iGAMING INDUSTRY
Account Managers work at the intersection of partners, revenue, and product.
It’s one of the fastest ways to understand the industry and grow from inside.
Program Structure
Day 1
Day 1
Introduction to iGaming & the Account Manager Role
  • Overview of the iGaming ecosystem
  • Role of an Account Manager inside iGaming teams
  • Key responsibilities and expectations
Day 2
Day 2
Product, Features & Partner Support
  • Understanding iGaming products
  • Core features and mechanics
  • Supporting partners effectively
Day 3
Day 3
Reporting, CRM & Financial Metrics
  • CRM systems and reporting basics
  • GGR, payments, and revenue tracking
  • Anti-fraud fundamentals for Account Managers
Day 4
Day 4
Promotions, Features & Game Releases
  • Managing promotions with partners
  • Game releases and feature updates
  • Coordinating launches and communication
Day 5
Day 5
Excel for Account Managers
  • Working with data and reports
  • Practical Excel skills for daily AM tasks
  • Analyzing performance and trends
Day 6
Day 6
Technical Integration Basics
  • How integrations work in iGaming
  • Understanding technical processes without being technical
  • Common issues and how to communicate them
Day 7
Day 7
Real Account Management Practice
  • Live session with a Key Account Manager
  • Real-life scenarios and decision-making
  • Handling partner communication in practice
Day 8
Day 8
KPIs & Revenue Impact
  • Key KPIs for Account Managers
  • How AM work impacts revenue and growth
  • Measuring success and performance
Day 9
Day 9
Contracts, Invoicing & Risk Management
  • Contract basics for Account Managers
  • Invoicing processes
  • Risk points and common mistakes
Day 10
Day 10
Live Communication Simulation
  • Simulated partner chats and scenarios
  • Handling requests, issues, and conflicts
  • Building confidence in real-time communication
Day 11
Day 11
Advanced Communication Simulation
  • More complex partner scenarios
  • Prioritization and problem-solving
  • Managing pressure and expectations
Day 12
Day 12
Final Assessment
  • Practical assessment
  • Review of readiness for real Account Manager tasks
Program Cost
Why people choose Hirexel iGaming Factory
  • Because this can actually change where you work next
    Imagine finishing a program and knowing that your profile doesn’t just stay with you.
    Top-performing candidates at Hirexel iGaming Factory don’t leave with “knowledge” — they leave with visibility.

    You become someone we can confidently recommend to our trusted iGaming partners.

    Not everyone. Only those who are truly ready.
    This is the difference between learning and being seriously considered.
    1
  • Because you stop feeling like “not ready enough”
    Most people hesitate to apply for iGaming roles because of one thing: “I don’t feel confident enough yet.”
    At Hirexel iGaming Factory, that feeling disappears.
    You don’t just watch or listen — you work with real tasks, real cases, real expectations.

    By the end, you don’t wonder “Can I do this?”
    You know you can.
    2
  • Because you finally understand how iGaming really works
    iGaming looks glamorous from the outside — but confusing and closed from the inside.

    Hirexel iGaming Factory shows you what’s usually hidden:
    • how deals actually happen
    • how teams communicate and make decisions
    • what separates “average” from “valuable” specialists

    You stop guessing.
    You start thinking like someone inside the industry.
    3
  • Because you see a clear career path — not just a course
    This isn’t “learn something and see what happens”.

    You always know:
    • what role you’re preparing for
    • why each skill matters
    • how this role grows into the next level

    Junior → Middle → Senior stops being abstract.
    It becomes a visible, achievable path.
    4
  • Because you don’t just learn — you move closer to where you want to be.
    At Hirexel iGaming Factory, everything is built to assist you grow into a real role in iGaming — with confidence, clarity, and skills that actually matter.

    You feel progress.
    You see direction.
    And you understand why you’re doing this.
    5
Let’s Get You Started
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